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TECHNICAL
DIFFICULTIES HELP
E-Blast
Problems
Trouble
Viewing the DHC Mailing List Monthly E-Blast:
Some
people have expressed various concerns that they can't read the
monthly E-Blast, or they get a garbled text version or even one
with just random links. This can be caused by many different things,
and we haven't figured them all out yet, but below is a possible
solution.
Let
us know if you have an answer or you have had problems with our
E-Blasts in the past. Send your thoughts to publicity@hipharp.com
-- we always appreciate your help with any problem you come across!
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Some E-Mail Providers (i.e. Yahoo, Hotmail, etc.) disallow HTML-created
e-mails (HTML is the code we use to create the E-Blasts). Sometimes
the solution is as easy as simply clicking something on-screen or
going into your e-mail settings and allowing HTML-created e-mails.
Sometimes your E-Mail provider may not allow HTML-created messages
ever. In that case, let us know at publicity@hipharp.com
and we'll try to figure out how to get you all the latest DHC news
in a format you can read!
Slideshow
Problems
Problems Opening the Slideshow:
If you click a link to a slideshow and nothing
happens, you may need to download the QuickTime player and restart
your computer.
Download QuickTime for macs here
Download QuickTime for windows here
We'd
love to give a step-by-step outline here of how to go about downloading
the QuickTime player, but since all of our computers already have
QuickTime, it won't allow us to go through the download process.
Therefore, we don't know exactly what the steps are! SO, if you
figure it out, please email us and we'll post that info right here
where you see these very words!
Problems
Viewing the Slideshow:
If
the slideshow goes by too fast for you to enjoy each photo, follow
these steps:
1.
Click on the link (or image) to start the slideshow
2. A new window will pop up and begin to play the slideshow
3. Notice "play", "reverse", and "forward"
symbols at the bottom of the window
4. Click either "reverse" or "forward" once
5. As soon as you do this, you can manually browse the photos in
the slideshow using the "reverse" and "forward"
buttons
Click
here to go back to the GRS/DVD slideshow page and try it out!
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